VanguardMapleDraw promotes responsible gaming. We provide entertainment while preventing gambling harm. Compliance with British Columbia's responsible gaming standards.
Monitor for: chasing losses, increasing bet sizes, borrowing money for gambling, neglecting responsibilities, hiding gambling activities. Early recognition prevents problems.
Set daily, weekly, or monthly limits. Changes take 24 hours for increases, immediately for decreases.
Session time reminders every 60 minutes. Customizable intervals available.
Temporary (24 hours to 30 days) or permanent exclusion options. Reactivation requires 48-hour cooling-off period.
Regular pop-ups showing time played and money wagered during session.
Strict age verification (19+) using multiple checks. Report underage gambling: report@vanguardmapledraw.com. Mandatory reporting to BC Gaming Policy and Enforcement Branch.
Phone: 1-888-795-6111 (24/7)
Text: 1-800-680-6488
Website: gamblingsupportbc.ca
Free counseling services
Phone: 1-800-784-2433
Immediate crisis support
All employees complete responsible gaming training. Certification through Responsible Gambling Council (RGC). Annual refresher courses mandatory.
Advertisements include responsible gaming messaging. No targeting of vulnerable populations. All ads comply with Canadian Code of Advertising Standards.
Available on our website. Anonymous 10-question test helps identify potential problems. Based on Canadian Problem Gambling Index.
Default deposit limit: $500 weekly. Can be lowered anytime. Maximum increase requires 7-day waiting period and identity verification.
Policy reviewed annually with input from problem gambling experts. Updates based on latest research and regulatory changes.